Shipping & Delivery Policy
Last updated: June 2026
1. Shipping Partner
We ship all orders via Shiprocket, which aggregates multiple courier partners including Delhivery, Ekart, Xpressbees, and BlueDart. The courier assigned to your order is automatically selected for the fastest and most cost-effective route to your pin code.
2. Delivery Timelines
- Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata): 3–5 business days
- Tier-2 & Tier-3 cities: 5–7 business days
- Remote/rural areas: 7–10 business days
Business days exclude Sundays and public holidays. Orders placed before 12 PM IST are typically dispatched same day.
3. Shipping Charges
- Free shipping on all orders above ₹799
- ₹79 flat shipping fee on orders below ₹799
4. Order Tracking
Once your order is dispatched, you will receive:
- An SMS with your tracking number and courier partner name
- An email with a tracking link
You can also track your order on the courier's website or via Shiprocket's branded tracking page.
5. Delivery Estimate on Product Page
You can check the estimated delivery date for your pincode on any product page by entering your pincode in the delivery estimator. This estimate is powered by the Shiprocket API and reflects real-time courier availability.
6. Delivery Restrictions
- We currently ship within India only
- We do not deliver to P.O. Boxes
- Some remote pincodes may not be serviceable — you will be notified before payment if your area is unavailable
7. Cash on Delivery (COD)
COD is available on select pincodes, subject to Shiprocket's COD serviceability. COD orders may have an additional handling fee of ₹30.
8. Failed Delivery Attempts
If a delivery attempt fails, the courier will make up to 2 additional attempts. If all attempts fail, the package is returned to us. In this case, contact us at hello@childhoodwish.in to arrange re-delivery (re-delivery shipping charges apply).
9. Contact
For shipping queries: hello@childhoodwish.in or WhatsApp us.